Case study - Barclaycard

Product development studio Adaptive Lab needed a Product Owner for their project to re-invent the application process for Barclaycard's commercial credit card product.

I worked with a mixed team of developers, designers, business analysts, technical architects and subject matter experts from 3 different companies to invent and define a better, digital-by-default application process.

My role was to understand the business needs, coordinate user research and testing, prioritise and manage the analysis and design of the proposed system and help the client become comfortable with digital and our agile approach.